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Between April 2022 and April 2023, the Department for Work and Pensions (DWP) overturned 188,000 benefit rejection decisions following mandatory reconsiderations. This reversal highlights the importance of appealing benefit decisions, with 32% of mandatory reconsideration requests being successful.

Key Statistics from the DWP Data

Benefit TypeMandatory Reconsideration RequestsSuccessful AppealsSuccess Rate
Personal Independence Payment (PIP)276,79063,66223%
Universal Credit (UC)269,410104,99039%
  • 595,000 requests for mandatory reconsideration were submitted during the 2022/23 period.
  • The overall success rate across all benefits was 32%, with Universal Credit applicants having a notably higher success rate of 39%.

What is Mandatory Reconsideration?

Mandatory reconsideration is the process where claimants can request a review of a decision made by the DWP if they believe an error was made or important evidence was overlooked.

When Can You Request Mandatory Reconsideration?

You can ask for mandatory reconsideration if:

  • You believe the DWP made an error in its decision.
  • You think the DWP missed important evidence that affects your case.
  • You disagree with the reasons given for the decision.

Important: Not all decisions can be reconsidered. Your original decision letter will specify if mandatory reconsideration applies or if you can go straight to an appeal.

How to Request Mandatory Reconsideration

Step 1: Check the Deadline

  • You usually need to request reconsideration within one month of the decision date.
  • If you miss this deadline, you may still be able to apply if you have a valid reason (e.g., illness, hospitalization, or a family bereavement).

Step 2: Provide Relevant Evidence

  • Submit any additional evidence that supports your case, such as medical records, financial documents, or witness statements.

Step 3: Contact the Office

  • You can request reconsideration by phone, post, or online through GOV.UK.

What Happens After You Request a Mandatory Reconsideration?

  • The DWP will review your case, considering any new evidence or errors highlighted.
  • You will receive a Mandatory Reconsideration Notice detailing whether the original decision has been changed.
  • If the decision is not changed and you still disagree, you can appeal the decision to an independent tribunal.

The DWP’s reversal of 188,000 benefit rejections underscores the importance of challenging benefit decisions through mandatory reconsideration. If you believe a mistake was made or evidence was overlooked, don’t hesitate to ask for a review within the specified timeframe.

By knowing your rights and submitting all relevant documents, you increase your chances of a successful outcome. Visit GOV.UK for more details on mandatory reconsideration and appeals.

Source: Link

FAQ’s

What is mandatory reconsideration in benefits claims?

Mandatory reconsideration is the process where you can ask the DWP to review a decision if you believe they made an error or missed important evidence.

How long do I have to request a mandatory reconsideration?

You usually have one month from the decision date to request mandatory reconsideration. If you miss this deadline, you may still apply if you have a valid reason, such as illness or bereavement.

What percentage of mandatory reconsiderations were successful in 2022/23?

In the 2022/23 period, 32% of mandatory reconsideration requests were successful, according to DWP data.

What evidence can I submit during a mandatory reconsideration?

You can submit medical records, financial documents, or any additional information that supports your case and proves the original decision was incorrect.

What happens if the DWP doesn’t change their decision after a reconsideration?

If the DWP upholds their original decision, you can appeal the case to an independent tribunal.

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